Last updated: December 16, 2025

This Return & Refund Policy outlines the conditions under which returns and refunds may be accepted for products purchased through https://madeforrussia.com/.

By placing an order on this website, you agree to the terms described below.

Eligibility for Returns

Due to the nature of industrial and technical products, returns are accepted only under the following conditions:

  • The product is defective or damaged upon arrival
  • The product received does not match the confirmed order specifications
  • A return request is submitted within 7 days of delivery

Returned items must be unused, uninstalled, and in their original packaging.

Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Custom-made or special-order products
  • Products manufactured according to customer specifications
  • Items that have been installed, used, or modified
  • Clearance or discounted items (unless defective)

Return Process

To request a return, please contact us by email before sending any items back.

Email: aviaconnector@gmail.com

Please include:

  • Order number
  • Product details
  • Reason for return
  • Photos or videos (if the item is damaged or defective)

Unauthorized returns may not be accepted.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method
  • Processing time may vary depending on the payment provider

Shipping costs are non-refundable, unless the return is due to an error on our side.

Exchanges

Exchanges may be offered at our discretion, subject to product availability.

Additional shipping costs may apply for replacement items.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting photos.

We will work with you to provide a replacement, refund, or appropriate solution.

Shipping Responsibility

Customers are responsible for return shipping costs unless the return is caused by a confirmed error or defect.

We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Policy Updates

This Return & Refund Policy may be updated at any time without prior notice. Any changes will be effective immediately upon posting on this page.

Contact Information

If you have questions regarding returns or refunds, please contact:

Email: aviaconnector@gmail.com